The MYNIWA Platform/Website and its mobile applications are made available to you by by AEIONE LLP and/or its affiliates (hereinafter may be referred to as the ‘Company’, ‘we’, ‘us’, and ‘our’)
We respect your privacy and is committed to protecting it through its compliance with its privacy policy. This policy amongst other things describes: (i) the type of information that the Company may collect from you when you access or use its websites, applications and other online services (hereinafter collectively referred to as the ‘Services’); and, (ii) the Company’s practices for collecting, using, maintaining, protecting and disclosing that information. ‘Services’); and, (ii) the Company’s practices for collecting, using, maintaining, protecting and disclosing that information.
We encourage you to read this policy carefully to understand the Company’s policies and practices regarding your information. By accessing or using its Services and/or registering for an account with the Company, you expressly agree to be bound by the terms and conditions of this privacy policy and you are consenting to the Company’s collection, use, disclosure and retention of your personal information as described here.
This policy may change from time to time, your continued use of the Company’s Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates
Collection Of Personal Information:
As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use MYNIWA and order products as a MYNIWA customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.
Updating Your Personal Information:
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, “My Profile”, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.
How Your Personal Information Is Used:
MYNIWA collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.
MYNIWA May Use This Information To –
- Process your financial transactions; Service your order.
- Respond to customer service requests, questions and concerns.
- Administer your account.
- Send you requested product or service information.
- Keep you informed about special offers and services of and selected third parties.
- Administer promotions and notify you of important events.
- Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
- Meet our research and product/service development needs and to improve our Site, services and offerings.
- Customize and curate your experience, including targeting our services and offerings to you.
In certain situations, MYNIWA may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on MYNIWA), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
How you can Update the Account information’s and Profile
It is quick and easy to update your account information. Simply log in at My Account and proceed to ‘Account Information’. Please note that we do not store your credit/debit card information in your personal profile.
Information Sharing With Service Providers:
MYNIWA MYNIWA uses one or more outside payment processing companies and logistics services to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We ensure any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for MYNIWA. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
Data Retention:
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at support@myniwa.com We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Unsubscribe/Opt Out:
You may opt out of receiving MYNIWA email updates, newsletters and/or partner emails by clicking on the “My Profile” link on the website and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. MYNIWA will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the Site. Generally, you may not opt-out of these communications, which are not promotional in nature.
Protection Of Your Personal Information:
The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected MYNIWA personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to MYNIWA. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (support@myniwa.com ) We will get back to you within reasonable time.
What Information Do We Collect?
We may collect, store and use the following kinds of personal information:
- Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
- Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
- Information that you provide to us for the purpose of registering with us;
- Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
- Any other information that you choose to send to us;
- Other information.
Cookies:
A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
How we use cookies
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser. We will use the persistent cookies to enable our website to recognise you when you visit. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here. Our advertisers/payment services providers may also send you cookies. We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available here. You can opt-out of the AdSense partner network cookie here. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available here.
Using Your Personal Information:
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
- Administer the website;
- Improve your browsing experience by personalising the website;
- Enable your use of the services available on the website;
- Send to you goods purchased via the website, and supply to you services purchased via the website;
- Send statements and invoices to you, and collect payments from you;
- Send you general (non-marketing) commercial communications;
- Send you email notifications which you have specifically requested;
- MYNIWA frequently gives out offers to give registered and unregistered members the opportunity to win great discounts and vouchers. Information collected by us for such activities may include contact information and survey questions, which are used to notify contest winners and develop promotions and products respectively. As a member, you will also occasionally receive updates from us about special offers and new products, and in addition, you may look forward to receiving newsletters and exclusive promotions offering special deals. However, you may choose at any time to no longer receive these email messages;
- Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
- Deal with enquiries and complaints made by or about you relating to the website; and
- Other uses
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Payments:
All our website financial transactions are handled through our payment services provider. We will share information with the payment provider only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.
Disclosures:
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information. Except as provided in this privacy policy, we will not provide your information to third parties.
International Data Transfers:
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. The information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in our home jurisdiction.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.
Security Of Your Personal Information:
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology]. Youa re aware that data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
Your Rights:
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject the payment of a fee. We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Third-Party Websites:
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Demographic information:
We may collect demographic information about you, products you like, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information:
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
Updates to this policy
We may update our privacy policy on a timely basis. We will notify you of any material changes to this policy as required by law. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and place of Jurisdiction is Bangalore India
Security Precautions
We ensure to maintain reasonable physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The access to the Services is offered through the use of a secure server and adhere to our security guidelines to protect it against unauthorized access. However, by using the Services, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Services.
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions for such use.
Permissible Age
The Services are not intended for users under the age of 18 (eighteen), unless permitted under applicable local laws (Permissible Age). We do not knowingly collect any personal information from users or market to or solicit information from anyone under the age of 18 and use of our Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872.
If you are under the age of 18 years then you must use the Services under the supervision of your parent, or legal guardian. If we become aware that a person submitting personal information is under the age of 18 years, we will delete the account and any related information as soon as possible.
Your Consent
By accessing or using the Services or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Services in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal information in relation to the Services or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
Grievance Officer
In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures And Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:
Name – Hruday Kuppali
Address: Myniwa, Aeione LLP, MM Towers,
B Block, 1st Floor, No.1,
Jakkur Plantation Road,
Bengaluru Karnataka- 560064
email id legal@myniwa.com
Contact:
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to support@myniwa.com
